Who is Conor Pendergrast?
Hey! I’m Conor Pendergrast, a customer support and retention specialist with over 15 years of experience. While you can lightly stalk me on LinkedIn, the summary is that I have worked as a director of information and communication, founded a company to bring an innovative social care tech product to market in the UK, and worked as a senior leader (with a focus on customer success and retention) at fintech startup Expensify for close to 10 years.
I love sharing and growing my customer support and retention knowledge through my weekdaily email about customer support, co-hosted the Support Breakfast Podcast for almost sixty episodes, and am a regular guest on other podcasts.
If you think I can help, check out my coaching and consulting to get in touch.
Outside of work, I live in the UK with my wife and two kids. I am an extremely mediocre triathlete and enjoy the occasional space opera book series.
Your copy-pastable bio:
Conor Pendergrast is a customer support and retention specialist with over 15 years of experience. While you can find everything on LinkedIn, the summary is that he has worked as a director of information and communication, founded a company to bring an innovative social care tech product to market in the UK, and worked as a senior leader (with a focus on customer success and retention) at fintech startup Expensify for close to 10 years.
Conor loves sharing and growing his customer support and retention knowledge through his weekdaily email list, co-hosted the Support Breakfast Podcast for almost sixty episodes, and is a regular guest on other podcasts.
Outside of work, Conor lives in the UK with his wife and his two kids. He is an extremely mediocre triathlete, and enjoys the occasional space opera book series.