Get your Customer Experience 2025 State of Affairs Checklist

As a CX leader, you have unlimited areas to plan ahead for. If you’re facing a 2025 full of challenges, spending a little time now prioritising what you’re working on will give you a great starting point.

You’ll dig into:

  • Operations

  • Self-Service and Proactive

  • People Needs

  • Working Across Teams

  • Business Needs

  • One bonus topic

This checklist will guide you through identifying the strengths, weaknesses and opportunities of your customer support experience.

From this, you can plan out your 2025 projects.

Subscribe to the CustomerSuccess.cx newsletter now to get your checklist.

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ps: Need more help? Get an expert perspective through a Roadmapping Project.