AICS 🚀 Six Steps to Scale Your Support via AI

Are you ready to take control of your team’s destiny and make AI work for you?

I get it. Customer support leaders like you are overwhelmed with repetitive tasks, trying to juggle customer demands, and feeling the pressure of having heard a lot about AI… but not knowing where to start.

It’s time to put those worries behind you, future-proof your team, and take your customer support function to the next level.

In my free six-step email series, you’ll learn the exact strategies to get AI working for your team, so you can focus on what really matters: boosting customer satisfaction, increasing revenue, and making your job easier.

Here’s What You’ll Get:

Actionable Strategies

Learn how to introduce AI to take over repetitive tasks, leaving your team to focus on higher-value work.

Confidence in AI Integration

Get the tools you need to confidently guide your team through the future of support, so they can stay ahead of the curve.

Better Support Management

Free up your team’s time by automating tasks and implementing smarter workflows, increasing efficiency and satisfaction.

"Ps. Enjoyed the newsletter this morning - incredibly pertinent for my work right now! We are deep in the weeds implementing Intercom. Haven’t quite gotten to implementing FIN2 and I’m a bit nervous about it. The newsletter this AM was a good guide to start thinking that through!"

- Jordan Hooker, Principal Consultant, Tavolo Consulting

What’s Inside the Series?

Each email is packed with practical advice and real-world examples:

• How to introduce an AI conversation agent that feels human and can handle your most common customer interactions (without making your team obsolete).

• The right way to implement AI for task management and automate those pesky routine queries.

• Why updating your knowledge base is the key to making your AI really shine (and how to keep it updated without losing your mind).

• The art of specialising your support team to maximise both human expertise and AI power.

• How to move from reactive to proactive support, anticipating customer needs and delivering value before they ask.

• Measuring success with AI: reviewing KPIs and metrics that actually matter.

Get Expert Insights from the Best in the Business

We’re bringing you exclusive insights from customer support leaders and AI experts from top teams, including Intercom, Fathom, Vizit and Dolphin.

Ready to Future-Proof Your Support Team?

Sign up for the free, six-step email series today and start building the AI-powered support team of tomorrow.

Why should you listen to me?

“One of Conor’s most notable traits is his unwavering dedication to customer satisfaction and retention. His commitment to delivering excellence in every interaction is commendable and sets a gold standard for customer service.”

— Sofie de Vreese, Head of Sales

“As a result of Conor’s mentorship, I was better equipped to build long-term customer loyalty and more thoroughly understand the types of data and insights that can drive effective retention strategies.”

— Isabela Stisser, Account Management, Operations & Compliance at Expensify

Sign Up Now – It’s Free!

Take the first step toward making AI a partner for your team – without the overwhelm.