Get your AI in Customer Support Readiness Checklist

As a customer support leader, you have unlimited areas to plan ahead for. If you’re facing a 2025 full of challenges, spending a little time now prioritising what you’re working on will give you a great starting point.

Use this AI in Customer Support Readiness Checklist to get a quick idea of where you’re well-prepared, and where you can focus your efforts.

You’ll dig into:

  1. Your goals in implementing AI

  2. Your knowledge base

  3. Your support team’s readiness

  4. Your KPIs and metrics

This checklist will guide you through identifying the strengths and limitations of how you’re using AI so far, and where you can focus.

Sign up today, and tomorrow I’ll automatically add you to the Six Steps to Scale Your Support via AI email series.

Get your checklist
Join the email list and get your checklist
By signing up, you agree to our Privacy Policy and Terms of Service. We will send you the checklist, the Six Steps to Scale Your Support via AI email series, and weekdaily emails about customer support. You can unsubscribe at any time.

ps: Need more help? Get an expert perspective through an AI in Customer Support Roadmapping Project.